558H Terms & Conditions: Account, Payment and Betting Rules
558H Terms & Conditions are the rules that apply from the moment you open an account. In short: you must be 18 or older, you can hold one account, deposits and withdrawals must use a wallet in your own name, confirmed bets cannot be cancelled, and every bonus has its own turnover. The sections below explain each rule in plain language.
Accepting the 558H Terms & Conditions
Ticking the box on the sign-up form means you accept these terms, the Privacy Policy and the Responsible Gaming rules. The terms can be updated; the new version is published on this page with its date, and continuing to play after an update means you accept it. Major changes are also sent to the inbox inside your account, at least 7 days before they take effect.
Account Rules in the 558H Terms & Conditions
Age and Identity
Accounts are for people aged 18 and over, and only where online betting is allowed for them. Your name, mobile number and date of birth must be true. 558H can ask for your NID at any time, and always before a large withdrawal or a change of wallet. An account with false details is closed and its balance held until the details are confirmed.
One Person, One Account
Each person, mobile number, device and payment wallet can be linked to one account. Duplicate accounts are closed. Bonuses and winnings made through a duplicate account are removed, while deposits are returned after a check.
Account Security
You are responsible for your password, transaction password and OTP codes. Bets placed with your login are treated as yours. Staff never ask for your password, OTP or wallet PIN; if you think someone else has access, change your passwords and tell live chat at once.
Payments Under 558H Terms & Conditions
- Deposits: ৳100 to ৳5,000 per Send Money payment on bKash, Nagad and Rocket, matched by TrxID. Send only to the number shown on the deposit page at that moment.
- Withdrawals: ৳100 to ৳10,000 per request, up to five requests a day, paid only to a linked wallet in the account holder’s name and confirmed by transaction password.
- Turnover: each deposit must be bet at least once before withdrawal, and bonus funds must complete their own turnover.
- Checks: unusual activity, such as deposits and withdrawals without play, can be held for a review of up to 72 hours.
See more: 558H Privacy Policy
Betting Rules and Promotions
Bets and Settlement
A bet is final once the ticket is confirmed in Betting Record. Bets accepted at an obvious pricing error, or after an event has started in a pre-match market, can be voided and the stake returned. Cricket matches cut short by rain are settled by DLS when a result is declared; abandoned matches without a result are void. Casino rounds are settled by the game provider’s result, and a malfunction voids the affected round. Maximum winnings per sports ticket are ৳500,000, as shown in the bet slip before you confirm.
Bonus Terms
Each offer shows its amount, turnover, eligible games, maximum bet and expiry on the claim screen. The welcome bonus is 100% up to ৳8,888 with 12x turnover in 7 days. One deposit bonus can be active at a time. Bonus abuse, such as opposite bets on the same market or several accounts claiming the same offer, cancels the bonus and its winnings.
Game Rules and Disputes
Each game and each sports market has its own rules page, and those rules form part of the 558H Terms & Conditions. If you disagree with a settlement, contact live chat within 7 days with the bet ID from Betting Record. The case is checked against the provider’s log, and the answer comes in writing in your account inbox, within 48 hours.
Suspension and Closing an Account
558H can suspend an account that breaks these terms, while the case is checked. You can close your own account at any time through live chat, and any remaining balance is paid out to your linked wallet once open turnover is cleared or cancelled.
558H Terms & Conditions FAQ
Where can I read the bonus rules for one offer?
On the claim screen of the offer and in the Reward Center after you claim it.
What happens to my balance if my account is closed?
Your own deposits and settled winnings are paid to your linked wallet. Bonus funds still under turnover are removed.
Can I hold two accounts if one is for a family member?
Each family member can have an account in their own name with their own number and wallet. Sharing one phone or one wallet across two accounts links them, and both can be closed.
How do I contact 558H about these terms?
Live chat is open 24 hours a day in English and Bengali, from any page and from the app.
Play by the 558H Terms & Conditions
Keep your details true, use your own wallet and read each bonus before you claim it, and the 558H Terms & Conditions will never stand between you and a payout. If any rule is unclear, ask live chat before you deposit, then enjoy cricket, slots and live tables at 558H.